🏋️♂️ Frequently Asked Questions (FAQs)
1. What types of fitness products do you sell?
We offer a curated range of gym and fitness supplies — including resistance bands, dumbbells, mats, rollers, jump ropes, and workout accessories designed for home workouts, gym sessions, and active lifestyles.
2. Are your products suitable for beginners?
Yes — we stock items that are ideal for all fitness levels, from beginners to advanced athletes. Each product listing includes details to help you choose the right gear.
3. Do you sell branded products?
We focus on high-quality unbranded and generic fitness gear so we can offer you better prices and consistent availability without compromising performance.
4. How long will it take to receive my order?
Shipping times vary by country and product availability. Typically orders arrive within 7–14 business days, and you’ll receive tracking information once your order ships.
5. How can I track my order?
Once your order is dispatched, you’ll get an email with a tracking number and delivery updates so you can follow your package every step of the way.
6. What payment methods do you accept?
We accept major credit/debit cards (Visa, Mastercard), PayPal, Apple/Google Pay, and other secure payment options at checkout.
7. What is your return / refund policy?
If you’re not satisfied, you can return most items within 14 days of delivery as long as they are unused, in original packaging, and in resellable condition. (Specific policies may vary by product.)
8. Do I pay for return shipping?
Return shipping costs are typically the responsibility of the customer unless the item arrives damaged or defective.
9. Are your products covered by a warranty?
Some products come with manufacturer or supplier warranties. If an item arrives damaged or defective, contact us and we’ll help you resolve the issue.
10. Can I change or cancel my order after purchase?
Orders can usually be modified or cancelled within a short time after placement. Contact our support team as soon as possible to request changes.
11. What is your shipping policy?
To understand our shipping policy, please visit out 'Shipping & Handling' page.
12. Do you offer bulk or wholesale pricing?
Yes! If you’re buying in larger quantities, email our customer support for a possible wholesale discount.
13. How do I use certain fitness products?
Product pages often include short guides or usage tips. If you need specific instructions, reach out to us — we’re happy to help you get the most out of your gear.
14. How can I contact you?
To contact us at any time, please visit our contact us page, and we will get back to you as soon as possible.